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Sunday, June 1, 2014

Hard Rock Riviera Maya - the Good and the Bad!

I am actually typing this blog post sitting in my room at Hard Rock Riviera Maya. It's raining today so my blog might turn slightly jaded.

The resort has 2 sides. Hacienda is the family friendly side and Heaven which is adults only. You can walk from one lobby to the other using the pathways along the rooms or down by the beach. The only difference to know when you go from one building to the next is the color of the building changes. They also put up a sign that says "hey you are rocking too close to the adults side" to playfully remind kids and visa versa.

The Bad
-The food here is very middle of the line for the price you are paying to stay here. They seem to put their money in the entertainment and activities instead of in the quality of the food. It's not horrible but not one of the better food ones in the area from my experience. At breakfast and lunch you only have the option of buffet which is disappointing. I wish they had 1 or 2 options during the day ala carte. They do have cooking stations at the buffet restaurants and I did have really good fresh corn tortillas made into street tacos but I would say that was the only buffet meal I enjoyed. If I was here for 7 nights I would be getting irritated. The restaurants at night are hit and miss like most all inclusives. If they could just master steak (even at Golden Corral level) I would be happier.
-Everything is severely overpriced. When you stay at this resort you get a resort credit. They allow you to use your resort credit for gift shop items, spa, golf, tours and that sort of thing. The prices are jacked up. You still have "free" money (that you pay 20% tax on) but it's not as good of a deal (it never is though, right?) as it makes it seem. The spa prices are more inflated than other equal level properties so when you run out of resort credit the prices are a bit out there.

The Good
-The staff here is top notch. They seem to be hustling for your drinks or food and all very personable and friendly.
-There are tons of activities. There's an obstacle course and a rock climbing wall on land. They hand out snorkel equipment and kayaks for the water. There's good music by the pool.
-There's actual nightlife! Most all inclusives shut down at 9:30pm or so or they have a lame fire dancer while everyone sits around and forces themselves to watch or go to bed. Hard Rock has a full blown high end night club that opens every night at 11pm. It's huge and one section has a pool in the middle. It's very Vegas.
-The beach. I think I could put this on Good and Bad but I am choosing Good. There is a huge rock wall that blocks off the waves from coming in. It has created a calm peaceful and really pretty (in my opinion) beach. There are fish and I floated the day away on my little raft. This beach is not idea for someone who likes to play in the waves or is a beach runner (I am neither) so I thought their beach was great.

Fish swimming in the clear water at Hard Rock Riviera Maya

Adults only swim up pool bar at Hard Rockbet Riviera Maya Heaven
It is a nice resort. It's clean and fun but it's just for the right group. Give me a call and I would love to talk to you about the Hard Rock All Inclusive Resorts. I have now been to all of them.
405-418-4180 or check out my website

-Weddings here are gorgeous! They have palapas over looking the water and also a Catholic chapel. It is perfect for any size group. They have Collin Cowie designed wedding collections or you can choose custom. I was very impressed with the wedding locations. This is an ideal Destination Wedding location for large groups. There is something for everyone and your guests won't be bored in the evenings. Your childless friends and couples can stay on the adults side and the ones with kids on the Hacienda family side. Perfect!

Wedding palapa at Hard Rock Riviera Maya



Unknown said...

Hello Lia Vincent,

I agree with you. Last time when I went, travel to Riviera Maya. There are some major issues. And one thing always remembered, this traveled to resort has many advantages and some disadvantages like other resorts. One year ago, I went with my friends travel to Riviera Maya. We were enjoyed all the natural things with pleasure of "Ambar Transfers" a leading transportation company which helped us transferring from the airport to city and guide us during our journey to Riviera Maya.

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